1. Acceptance of the Terms
By accessing or using the website, you agree to these Terms. If you do not agree, do not use the site or request services.
2. Permitted Use
You must use the site lawfully and only for its intended purposes, including requesting services. You agree not to interfere with the site, attempt unauthorized access, or misuse information.
3. Services and Results
We provide tutoring/exam-prep services online. Learning outcomes depend on many factors, including your engagement and circumstances. We do not guarantee any specific results, grades, or exam outcomes.
4. Limitation of Liability
To the maximum extent permitted by law, wynrootle.com (including its owners, officers, and employees) is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill. Our total liability for any claim arising from or related to these Terms is limited to the amounts you paid to us for the relevant service.
Nothing in these Terms limits liability that cannot be excluded or limited under applicable Ukrainian law.
5. Distance contract disclosures (UA)
If you request tutoring/exam-coaching services online as a distance contract, we will provide you, before the agreement is concluded, with required information, including:
- Provider identity and information necessary to contact the provider.
- Information on how you may submit claims/complaints to us.
- Your consumer rights for distance contracts, including termination rights within the statutory period, and the procedure/starting point.
These disclosures are provided in line with: Закон України «Про захист прав споживачів» and, for distance contracts, Стаття 13. Право споживача у разі укладення договорів на відстані. For information about services, see Закон України «Про захист прав споживачів», Стаття 15. Право споживача на інформацію про продукцію. For termination rights, see Закон України «Про захист прав споживачів», Стаття 13. Право споживача у разі укладення договорів на відстані, Частина четверта статті 13.
6. Information you provide
You are responsible for the accuracy of the information you provide when requesting services (for example, your contact details). We may use the information to communicate with you regarding your request and service delivery.
7. Personal data and privacy
If we collect personal data (including via forms or email inquiries), we process it in compliance with Ukrainian personal data protection rules. For details, review our Privacy Policy.
Legal basis and required compliance are addressed under: Закон України «Про захист персональних даних» and Закон України №2297-VI. Our privacy notice is intended to explain key aspects of processing and your rights under this framework.
8. Electronic communications and contracting
Where applicable, you may submit requests through online means. Contract formation and the consumer-equivalent treatment in relevant scenarios are considered under Закон України «Про електронну комерцію».
9. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use after changes means you accept the revised Terms.
10. Contact and business details
Provider: wynrootle.com, LLC (EDRPOU registration code: 11074300; Ukraine).
Address: 18 Velyka Vasylkivska St, Kyiv, 01004, Ukraine.
Email: contact@wynrootle.com
Phone: +380 975 263 6565
Representative: Alex Costa, Managing Director.
For claims/complaints related to distance contracts, contact us using the details above. We will respond in accordance with applicable consumer rights requirements.